Last updated: February 24, 2026
These TwinkleBot Terms of Service (these "Terms" or this "Agreement") are a contract between you and Metabuilder LLC ("TwinkleBot," "we," "our," or "us") and govern your access to and use of the website located at https://twinklebot.app (the "Website"), our mobile applications available on iOS and Android (the "Apps"), and all related services, software, features, or products provided by TwinkleBot from time to time (together with the Website and Apps, the "Services").
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy available at https://twinklebot.app/privacy. If you do not agree to these Terms, you may not use the Services.
TwinkleBot is a personalized storybook creation service that uses artificial intelligence to generate illustrated stories where a child is the hero of the story. The Services allow you to provide a character name, gender, and a photograph of a child, which TwinkleBot uses to create a personalized character and generate an AI-illustrated storybook with multiple scenes containing both images and text.
The Services provide:
The Services utilize third-party artificial intelligence models and services to process your inputs and generate storybook content. The specific AI models and providers may change from time to time at our discretion to improve quality and performance. You acknowledge that all storybook content is generated by AI and may contain imperfections, variations, or inaccuracies inherent to AI-generated content.
We strive to maintain high availability of the Services but cannot guarantee uninterrupted access. The Services depend on third-party AI model providers and infrastructure that may experience downtime or performance variations. Scheduled and emergency maintenance may temporarily interrupt your ability to access the Services.
You must be at least 18 years old or the minimum legal age to form a binding contract in your jurisdiction to use the Services. If you are under 18, you are prohibited from creating an account or using the Services. The Services are designed for parents and legal guardians to create personalized storybooks for children — they are not intended for use by children directly.
If you are accessing the Services on behalf of a legal entity, you represent that you have the authority to bind that entity to these Terms.
To use the Services, you must create an account by providing your email address or by signing in through a supported third-party authentication service (such as Google). You may create one account per individual. You represent and warrant that all information you provide during registration is accurate and current, and you will keep it up to date.
You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account. You must not share your password or authentication credentials with anyone. You will notify us immediately of any unauthorized use of your account. We are not liable for any losses caused by unauthorized use of your account.
Access to full storybooks requires story credits. Story credits are available for purchase in the following bundles (subject to change):
Each story credit entitles you to generate one complete personalized storybook. Story credits have no cash value, are non-refundable, and are non-transferable.
You may generate a limited number of free story previews (currently up to 10), each consisting of the first scene of a storybook. We reserve the right to change the number of free previews available at any time.
Prices for story credits are displayed at the time of purchase. We reserve the right to change pricing at any time. Price changes will not affect previously purchased credits.
Payments for purchases made through the Website are processed by Stripe. Payments for purchases made through the mobile Apps are processed by RevenueCat and the applicable app store (Apple App Store or Google Play Store). We do not store full payment card numbers. By providing a payment method, you authorize our payment processors to charge that payment method the applicable fees and taxes.
You are responsible for all applicable taxes, including sales tax, VAT/GST, and any other governmental charges associated with your purchases.
All purchases of story credits are final and non-refundable, except where required by applicable law or the refund policies of the applicable app store (Apple App Store or Google Play Store). If you believe you have been charged in error, please contact us at support@twinklebot.com.
By submitting a photograph of a child or any other information about a child to the Services, you expressly represent and warrant that:
Child photographs are transmitted to our third-party AI model provider solely to generate a personalized character for your storybook. We do not use child photographs to train or improve AI models. Photographs are retained only as long as necessary to maintain your storybook library and are deleted within 30 days of account deletion.
You are strictly prohibited from:
Our content generation systems include safeguards designed to prevent the creation of inappropriate content. Any attempt to circumvent these safeguards or generate prohibited content will result in immediate and permanent termination of your account.
We reserve the right to report any attempt to create harmful content involving children, along with the user's identifying information and relevant activity, to law enforcement and appropriate governmental or child protection agencies at our sole discretion.
"Inputs" means all content you submit to the Services, including character names, gender selections, photographs, story preferences, and any other information or materials you provide. You are solely responsible for your Inputs and represent that you have all rights necessary to submit them.
"Outputs" means the AI-generated storybook content (illustrations and text) produced by the Services based on your Inputs. You acknowledge that Outputs are generated by artificial intelligence and may not be unique — other users providing similar Inputs may receive similar Outputs.
By submitting Inputs to the Services, you grant TwinkleBot a non-exclusive, worldwide, royalty-free, sublicensable license to use, copy, reproduce, process, adapt, display, and create derivative works of your Inputs solely to provide the Services (i.e., to generate your personalized storybooks and maintain your storybook library). This license does not grant us the right to use your Inputs for AI model training.
Subject to your compliance with these Terms and your purchase of the applicable story credits, we grant you a limited, non-exclusive, non-transferable license to access, download, and use the Outputs (your completed storybooks) for personal, non-commercial use only. You may not resell, redistribute, sublicense, or commercially exploit any Outputs.
If you provide ideas, suggestions, or feedback about the Services ("Feedback"), we may use such Feedback without restriction and without compensation to you.
You may use the Services for lawful purposes, including creating personalized storybooks for children in your care.
You agree not to, and will not permit any third party to:
TwinkleBot may, but is not obligated to, monitor, review, or screen content submitted to or generated through the Services at any time. By using the Services, you consent to such monitoring.
Without limiting any other remedies, we reserve the right to:
All content, software, technology, designs, trademarks, and other materials comprising the Services (excluding your Inputs and Outputs) are owned by TwinkleBot or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of any part of the Services except as expressly permitted by these Terms.
If you believe content on the Services infringes your copyright, you may send a notice including all elements required by 17 U.S.C. § 512(c)(3) to:
DMCA Agent: support@twinklebot.com
The Services integrate with and depend on third-party platforms and services, including payment processors, authentication providers, AI model providers, analytics services, and app stores. Your use of those services may be subject to their own terms and privacy policies. We do not control or operate any Third-Party Services and are not responsible for their availability, reliability, or practices.
In particular:
When you purchase story credits, you authorize our payment processors to charge your selected payment method the applicable fees and taxes. You represent and warrant that all payment information you provide is accurate and that you are authorized to use the payment method.
We accept payment methods as displayed at checkout. For web purchases, payments are processed by Stripe. For mobile purchases, payments are processed through the applicable app store via RevenueCat.
If a payment fails, we may suspend your ability to purchase additional story credits until the payment issue is resolved.
If a chargeback is filed against a purchase, we reserve the right to suspend your account and revoke any unused story credits associated with the disputed transaction pending resolution.
ALL OUTPUTS (STORYBOOK CONTENT) ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING ALL GENERATED STORYBOOK CONTENT BEFORE SHARING IT WITH A CHILD OR ANY OTHER PERSON. OUTPUTS ARE GENERATED BY ARTIFICIAL INTELLIGENCE AND MAY CONTAIN IMPERFECTIONS, INACCURACIES, OR VARIATIONS. OUTPUTS MAY NOT BE UNIQUE — OTHER USERS MAY RECEIVE SIMILAR CONTENT. WE DO NOT GUARANTEE THAT GENERATED CHARACTERS WILL PERFECTLY RESEMBLE THE SUBMITTED PHOTOGRAPH.
YOUR USE OF THE SERVICES AND ANY OUTPUTS IS AT YOUR SOLE RISK. THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, TWINKLEBOT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TWINKLEBOT DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE OUTPUTS WILL BE ACCURATE, RELIABLE, COMPLETE, OR APPROPRIATE; (C) ANY DEFECTS IN THE SERVICES WILL BE CORRECTED; OR (D) THE SERVICES WILL MEET YOUR EXPECTATIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, TWINKLEBOT'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES (INCLUDING ANY OUTPUTS) WILL NOT EXCEED THE GREATER OF: (I) THE TOTAL AMOUNT PAID TO TWINKLEBOT BY YOU DURING THE THREE-MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO LIABILITY; OR (II) ONE HUNDRED DOLLARS ($100).
TO THE FULLEST EXTENT PERMITTED BY LAW, TWINKLEBOT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
You agree to defend, indemnify, and hold harmless TwinkleBot, Metabuilder LLC, and their respective officers, directors, employees, contractors, agents, licensors, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Services, including any Inputs you submit and any Outputs generated; (c) your violation of any third party's rights, including intellectual property or privacy rights; or (d) any third party's access to or use of the Services through your account.
Please read this section carefully because it limits the manner in which you can seek relief and waives your right to participate in class actions.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
Before filing any claim, you agree to try to resolve the dispute by first emailing support@twinklebot.com with a description of your claim. If we cannot resolve the dispute within 60 days of receiving your email, either party may then proceed to binding arbitration.
With limited exceptions described below, all disputes between you and TwinkleBot must be resolved by final and binding arbitration. By agreeing to binding arbitration, you and TwinkleBot expressly waive the right to trial by jury.
The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. A single arbitrator shall preside, and proceedings shall be conducted remotely to the maximum extent possible. Each party shall pay its own expenses in arbitration, including attorneys' fees, subject to reapportionment by the arbitrator in a final award.
This Agreement affects interstate commerce, and the enforceability of this section will be governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. ("FAA").
All disputes must be brought in your individual capacity, and not as a plaintiff or class member in any putative class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or engage in any class arbitration. You agree that, by entering into these Terms, you are waiving the right to a trial by jury and the right to participate in a class action.
Notwithstanding the above, either party may: (a) bring an individual action in small claims court in the applicable jurisdiction; or (b) seek temporary injunctive relief in any court of competent jurisdiction for alleged infringement of intellectual property rights or breach of confidentiality obligations, provided the action is brought on an individual basis.
You may opt out of binding arbitration by sending written notice to support@twinklebot.com within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in New Castle County, Delaware.
Any arbitration must be commenced by filing a demand within one (1) year after the date the claiming party first knows or reasonably should know of the act giving rise to the claim. If a claim is not filed within this period, it is permanently barred.
You may deactivate your account and discontinue use of the Services at any time by contacting us at support@twinklebot.com. Deactivation does not relieve you of obligations incurred before deactivation. Unused story credits are forfeited upon account deactivation and are non-refundable.
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your license to use the Services ends and any unused story credits are forfeited.
Upon termination, you will no longer be able to access your account, storybook library, or unused credits. We will delete your account data, including child photographs, in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination will survive, including but not limited to: Intellectual Property, Disclaimers and Limitations, Indemnification, Dispute Resolution, and General Provisions.
We may modify the Services or these Terms at any time. If changes to these Terms are material, we will provide notice through the Services or by email. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Services.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TwinkleBot regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
Our failure to enforce any provision of these Terms is not a waiver of that provision or our right to enforce it later.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including to any affiliate, subsidiary, or successor in interest.
We are not liable for delays or failures in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of war or terrorism, labor disputes, government actions, internet or infrastructure failures, or unavailability of third-party AI models or services.
By using the Services, you consent to receiving communications from us electronically, including emails, in-app messages, and push notifications. You agree that all communications we provide electronically satisfy any legal requirement that such communications be in writing.
For questions about these Terms or to report violations, please contact us: